To provide fast and effecient support, Buy-Host has provided its customers a support forums. Support and hosting tips found here. If you have a question then it may alredy be answered on the forums, so be sure to use the search button. FAQ's, products, hosting tips etc. can all be found and discussed on the forums. It also serves as another point of contact with other customers so you can share your success with Buy-Host.
All clients who host through Buy-Host get another level of support through Buy-Host's integrated support ticketing system used in their member accounts.
This allows you to submit a support ticket where you will be able to keep track of its progress and be able to refer back to it at a later date if you need the same information again or want to check up on the information, you will never lose the information because of deleted emails etc.
Support tickets are the best way to contact support,
billing, and admins as we only offer this for clients
who host
with us. Everything is managed in the
member center,
if you are already a member then
login to your
member center here.
To become a member all you need to do is buy
hosting from Buy-Host and you will gain
access
to
the members area instantly.